Privacy Policy

3.1Account and Registration Data

When you create an account, we collect: full name; email address; company name and title; profile photograph (if uploaded); organization and team membership information; and account credentials (passwords are hashed and never stored in plaintext).

3.2Subscription and Billing Data

When you subscribe to a paid tier, we collect: subscription tier and billing history; payment method information; billing address and contact information; and records of add-on purchases and usage. Credit card details are collected and processed directly by Stripe, Inc. and are not stored on Acquisera's systems. For Managed tier subscribers using ACH direct debit, bank account information is collected and tokenized by Stripe.

3.3Usage and Platform Data

When you use the Service, we automatically collect: search criteria and parameters; pipeline runs initiated including tier used and companies delivered; projects created and their associated search history; email templates created and outreach activity; financial models created and saved; feature access patterns and session activity; log data including IP address, browser type, operating system, and timestamps; and error reports and diagnostic data.

3.4Communications Data

We collect information when you contact our support team, respond to surveys or feedback requests, or correspond with us by email.

3.5Third-Party Contact Data Sourced Through the Pipeline

Acquisera's pipeline surfaces publicly available professional contact information pertaining to individuals at companies identified as potential acquisition or merger targets. The scope, permitted use, and individual rights with respect to this data are governed exclusively by Section 6 of this Policy.

4.1To Provide and Operate the Service

Creating and managing your account; processing and executing pipeline searches; delivering company and contact research results; enabling email outreach functionality; providing access to financial modeling and public company data tools; and managing subscription tiers, quotas, and feature access.

4.2To Process Payments

Processing subscription payments and add-on purchases through Stripe; maintaining billing records and issuing receipts; and handling payment failures, renewals, and cancellations.

4.3To Communicate With You

Sending transactional emails including account verification, password reset, billing confirmations, and subscription notifications; providing customer support; and notifying you of material changes to this Privacy Policy or our Terms of Service.

4.5To Improve the Service

Analyzing platform usage patterns to identify and fix bugs; improving pipeline accuracy and AI model performance; developing new features; and conducting internal security audits and performance monitoring.

4.6To Comply With Legal Obligations

Maintaining billing and financial records as required by law; responding to valid legal process; enforcing our Terms of Service; and protecting the rights, property, and safety of Acquisera, our subscribers, and third parties.

4.6Our Data Practices: What We Do and Do Not Do

5.1Service Providers and Data Processors

We share information with third-party vendors who process data on our behalf. These vendors are contractually prohibited from using your data for any purpose other than providing services to Acquisera.

We will update this table as our vendor relationships change and will provide notice of material changes as described in Section 12.

5.2Legal Requirements

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to comply with a legal obligation; protect and defend the rights or property of Acquisera; prevent or investigate possible wrongdoing in connection with the Service; or protect the personal safety of users or the public.

5.3Business Transfers

In the event Acquisera undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or substantially all of its assets, your information may be transferred as part of that transaction. We will provide notice via email or prominent notice on the Service prior to your information becoming subject to a materially different privacy policy.

5.4With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5.5What We Never Do

6.1Nature of This Data

Acquisera's platform surfaces publicly available contact information pertaining to individuals employed at or associated with privately held companies identified as potential acquisition or merger targets (“Target Contact Data”). It includes names, titles, professional email addresses, and LinkedIn profiles. This data is sourced through automated research processes drawing on publicly available business directories, professional networks, and third-party data providers including those listed in Section 5.1.

6.2Strict Prohibition on Sale or Transfer

6.3Permitted Use

Subscribers are authorized to access and use Target Contact Data solely for the purpose of initiating direct professional contact with identified individuals in connection with a bona fide proposed acquisition, merger, strategic partnership, or other corporate transaction involving the company with which the individual is associated (“Permitted Purpose”). No other use is authorized.

6.4Prohibited Use

Subscribers are expressly prohibited from:

1. (i) using Target Contact Data for marketing, advertising, solicitation, or any purpose unrelated to a corporate transaction constituting the Permitted Purpose;
2. (ii) reproducing, distributing, sublicensing, exporting, or transferring Target Contact Data to any third party, including but not limited to data brokers, marketing platforms, customer relationship management systems not used exclusively in connection with an active corporate transaction, or any other commercial data service;
3. (iii) aggregating, compiling, or storing Target Contact Data outside of the Acquisera platform for purposes beyond a specific active transaction for which the contact was originally identified;
4. (iv) using Target Contact Data in any manner that violates applicable law, including but not limited to the CAN-SPAM Act of 2003, the Telephone Consumer Protection Act, the California Consumer Privacy Act, or any applicable anti-spam, data protection, or electronic communications legislation; or
5. (v) using Target Contact Data to harass, threaten, or engage in any unlawful conduct toward any individual.

6.5Legitimate Interests Basis

The collection and processing of Target Contact Data is conducted on the basis of legitimate interests, specifically the facilitation of lawful business-to-business corporate development activity, which is a recognized lawful basis for the processing of professional contact information under applicable law. In pursuing this legitimate interest, Acquisera takes reasonable steps to ensure that: (i) Target Contact Data is limited to professional contact details and does not include sensitive personal information; (ii) data is sourced from publicly available or commercially licensed professional sources; (iii) the volume of data processed is proportionate to the stated purpose; and (iv) processing is conducted in a manner that does not override the fundamental rights and interests of the individuals concerned.

6.6Individual Rights and Suppression Requests

Any individual who believes their professional contact information has been surfaced through the Acquisera platform and wishes to request its removal may submit a verified suppression request to support (at) acquisera.com with the subject line “PRIVACY: Contact Suppression Request.” Upon receipt of a complete and verified request, Acquisera will:

1. (i) suppress the individual's contact information from future delivery to any subscriber within a commercially reasonable time not to exceed thirty (30) days from receipt of a complete request;
2. (ii) flag the individual's information within our systems to prevent re-surfacing in subsequent pipeline runs; and
3. (iii) notify the requesting party of the actions taken within the same thirty (30) day period.

Acquisera will not charge any fee for processing a suppression request. Acquisera reserves the right to verify the identity of the requesting party prior to taking action.

8.1Access

You have the right to request a copy of the personal information Acquisera holds about you. Contact support (at) acquisera.com with the subject line “PRIVACY: Access Request.” We will respond within 30 days.

8.2Correction

If any personal information we hold about you is inaccurate or incomplete, you may update it directly through your account settings or by contacting support (at) acquisera.com with the subject line “PRIVACY: Correction Request.”

8.3Deletion

You may request deletion of your account and associated personal data at any time by contacting support (at) acquisera.com with the subject line “PRIVACY: Deletion Request.” We will process deletion requests within 30 days, subject to retention obligations described in Section 7. Deletion of your account does not affect billing records, which are retained for the period required by applicable law.

8.4Data Portability

You may request an export of your personal account data and search history in a machine-readable format by contacting support (at) acquisera.com with the subject line “PRIVACY: Portability Request.”

8.5Objection to Processing

You may object to our processing of your personal information where we are relying on legitimate interests as the legal basis by contacting support (at) acquisera.com with the subject line “PRIVACY: Objection to Processing.” We will consider and respond within 30 days. Note that objecting to certain processing may affect our ability to provide the Service.

8.6Marketing Communications

Acquisera does not send marketing emails without your consent. If you receive any unsolicited communication from Acquisera, you may unsubscribe at any time using the unsubscribe link in the email or by contacting support (at) acquisera.com with the subject line “PRIVACY: Unsubscribe.”

8.7California Residents: CCPA Rights

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collection, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Opt-Out of Sale: Acquisera does not sell personal information. You therefore have nothing to opt out of with respect to the sale of your data.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, contact support (at) acquisera.com with the subject line “PRIVACY: CCPA Request.” We will respond within 45 days as required by law.

9.4Other Jurisdictions

Most other United States state privacy statutes, including those of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana, exclude from their scope information about individuals acting in a commercial or employment context. Target Contact Data generally falls within that exclusion. California is the principal exception, as described in Section 9.3. Acquisera nonetheless applies the same handling standards to all Target Contact Data regardless of the residence of the individual concerned.

Where commercial electronic messages are sent to recipients in Canada, Canada's Anti-Spam Legislation applies. CASL is a consent-based framework rather than an opt-out framework, and it is the responsibility of the sending subscriber to establish express or implied consent before sending, to identify itself, and to provide a functioning unsubscribe mechanism honored within ten (10) business days.