Market Research & Consumer Insights
Market research firms conducting consumer surveys, focus groups, concept testing, and market sizing studies.
- 4
- Verticals
Overview
Market Research & Consumer Insights firms run consumer surveys, focus groups, concept testing, and market-sizing studies, and increasingly sell continuous syndicated data and insights platforms. The market spans the global measurement and insights leaders (Nielsen, Gartner, Kantar, Ipsos) and a deep base of specialist research agencies.
It is a consolidating, data-asset-driven business where syndicated data and analytics platforms command the highest value and recurring revenue. Demand is steady, and the sector has seen major take-private and consolidation activity as buyers pursue proprietary measurement assets.
Market snapshot
- Market size
- ~$25.2B
- Growth
- ~4.9%CAGR (2017–22, nominal)
- Companies
- ~3,747 firms
86.5% of firms have fewer than 20 employees: 3,240 micro-businesses, below most mandates.
- 20–99
- 30961%
- 100–499
- 12024%
- 500+
- 7815%
The buyable core of this sector — and the code (541910) also sweeps in survey research and polling, so the Survey & Polling segment below is a slice of this figure, not an addition to it. Value concentrates in the firms that sell continuous syndicated data on subscription (Nielsen, Gartner, Kantar) rather than one-off custom studies; that recurring-data asset is what take-private buyers have been paying up for.
NAICS 541910. U.S. Census Bureau — 2022 Statistics of U.S. Businesses; U.S. Census Bureau — 2022 Economic Census.
Business model & economics
Revenue model
Custom project research plus syndicated data subscriptions
Key economics
- Revenue per firm
- $6,712,439
- Revenue per employee
- $285,589
- Employees per firm
- 22.4
- Recurring revenue
- Moderate–High
- EBITDA margin
- 15–30%
- Capex intensity
- Low
syndicated data and insights platforms recur
Characteristics
- Balanced cost base — payroll is 34% of revenue, leaving room to scale margin without cutting staff
- Moderate strategic-buyer pool — 78 firms exceed 500 employees; a scaled asset has buyers, but not many
- Syndicated data and platforms carry the highest value and recurrence.
- Proprietary measurement assets are the competitive moat.
- Steady demand with major take-private and consolidation activity.
NAICS 541910. U.S. Census Bureau — 2022 Statistics of U.S. Businesses; U.S. Census Bureau — 2022 Economic Census.
Geographic concentration
Market research over-indexes in Washington, D.C. (federal and public-opinion research) and the Northeast corridor — Connecticut and Massachusetts, long-standing homes of consumer-insights and syndicated-data firms. The pattern reflects where the institutional buyers of research sit: government, and the consumer-brand and financial establishments of the Northeast.
NAICS 541910. U.S. Census Bureau — 2022 Statistics of U.S. Businesses (firms by state). Concentration shown by location quotient.
M&A deal context
Who’s acquiring
- Data & measurement consolidators
- PE-backed insights platforms
- Strategics acquiring syndicated data
What’s driving deals
- Buyers pursuing proprietary measurement and syndicated-data assets.
- Take-private and consolidation among measurement leaders.
- Shift from custom projects to recurring data platforms.
Verticals in this segment
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